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INSIGHTS

INSIGHTS

Yearly Archives - 2025

22Mar

Buying vs Buying-In

Problem → Customers who Buy from you without Buying into you. Most businesses ask, “How do we get people to buy?” A reasonable question to be sure. A better question is, “How do we help them believe, buy into our culture, and feel ownership over their decision?” People buy for lots of reasons that may not include buying into our brand. When people buy-in to the brand, they don’t just make a purchase—they commit. They connect. They believe. That belief drives loyalty, referrals,...

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19Mar

Building a Hero Culture: Unleashing Real Change from Within

What if the key to true transformation in your organization lies not in big initiatives but in the everyday actions of a few dedicated "heroes"? We’ve all seen it—those standout individuals who work a little differently, think a little bigger, and inspire those around them. These “heroes” are often the spark needed to ignite lasting cultural change. Rather than following the rulebook to the letter, they innovate, take risks, and don’t shy away from mistakes. And when they’re supported, they inspire...

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15Mar

Win the Moment. Win the Day.

1 Problem Have you ever had a make-or-break moment… and hesitated? You sit down to send the email, make the call, or take action—then suddenly, doubt creeps in. You hesitate. You procrastinate. And the moment passes. This isn’t about time management. It’s about moment management. We lose momentum not because we lack time, but because we don’t win these small moments of hesitation, distraction, and procrastination. But what if the key isn’t forcing action—but creating space in the moment, then acting from that space? 1...

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11Mar

The Raw Truth about AI from Behind the Scenes

AI is a tool, and like any tool, its effectiveness depends on how we use it. Behind every AI decision, there’s a team of humans feeding it information and guiding its actions. It’s not learning on its own—it’s the people who make it work. Is AI powerful? Absolutely. But there’s still a long road ahead before it lives up to the promises. And that’s what makes it exciting. AI can improve the way we work, but only when we know how...

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26Feb

Without Looking, What Does Your Homepage Say?

Quick challenge: Without looking, what’s the first thing your homepage says about your business? If you’re not totally sure, you’re not alone. Many brands work so hard on their messaging that it becomes complicated, diluted or even disconnected. But here’s the thing—your homepage is prime real estate. It should instantly communicate who you are, what you do, and why you matter to your audience. If that’s not crystal clear, you risk losing potential customers in the first few seconds. Clarity is Power In...

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19Feb

Your Worst Enemy in Marketing (Hint: It’s Not “the Noise”)

When we think about marketing challenges, the term “noise” often comes to mind. There’s no shortage of competition out there—every business is vying for attention, cranking out content, and trying to stand out. But the biggest enemy in your marketing isn’t external; it’s internal. It’s unclear messaging. Here’s the thing: clarity is everything. As renowned storytelling expert Robert McKee says, “Stories are how we remember; we tend to forget lists and bullet points.” And yet, so often, brands fall back on lists...

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11Feb

Marketing in a Divided World: Finding Common Ground

In today’s divided world, marketing can feel like walking a tightrope. Every message we send risks alienating someone—and let’s be honest, as marketers, we often feel stuck between authenticity and diplomacy. I know this feeling all too well. Back when I was a campus minister in West Texas, I found myself in a surprising situation. A student-run “pagan club” had organized a mixer, and I, a Christian minister, decided to attend. At first glance, it might seem like an unusual place...

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